Within the field of nutritional and functional powders, we aim to be recognized as the specialist. Our ambition is to be the supplier of choice, meaning we want to outperform other providers and be recognized as such by our customers.
In 2024, we conducted our customer survey for the second time with an independent international research agency. The focus of the survey was to gain better insight into how customers value their relationship with us and what developments they expect from us. Once again, we are proud of the results!
Supplier of Choice
Our customers see Vreugdenhil as a reliable partner that is honest and transparent. They value our product quality, customer contact, and service as our greatest strengths. As many as 72% of our customers already consider us their supplier of choice. We previously organized an internal customer communication training program to provide even better service to our clients. As a result, customers rated our communication as one of our strong points in the survey. Despite the high appreciation, we still see opportunities for improvement in the area of innovation.
Link to the video with results: Results 2024 – Customer Survey Vreugdenhil Dairy Foods